Terms of service

TERMS OF SERVICE
Reign & Root Academy
Effective Date: March 2026

By enrolling in or using services provided by Reign & Root Academy (“we,” “our,” or “us”), you agree to these Terms of Service.

These terms apply to all parents, guardians, and users of our childcare and early learning program.

Reign & Root Academy is a childcare and early learning program that provides care, supervision, and educational experiences for young children.

Services may include:

• Childcare and supervision
• Early learning activities
• Parent communication and updates
• Scheduled programming

By enrolling your child, you agree to:

• Provide accurate and complete information
• Keep emergency contact information up to date
• Follow program policies and schedules
• Ensure timely pick-up and drop-off
• Communicate any important health or behavioral needs

If applicable:

• Tuition and fees must be paid as agreed upon
• Late payments may result in additional fees or suspension of services
• All payment terms will be clearly communicated prior to enrollment

By providing your phone number and opting in, you consent to receive text messages from Reign & Root Academy for parent/guardian communication related to childcare services.

Message Types Include:

• Daily updates
• Scheduling reminders
• Billing notifications
• Program announcements
• Emergency alerts

Message Frequency:

• Message frequency varies based on your child’s participation and program needs

Opt-Out:

• You can opt out at any time by replying STOP

Help:

• Reply HELP for assistance

Message & Data Rates:

• Standard message and data rates may apply

Privacy:

• Your information will be handled in accordance with our Privacy Policy
• We do not share or sell your phone number to third parties

We prioritize the safety of all children.

Parents/guardians must:

• Keep sick children at home
• Inform us of any medical conditions
• Provide necessary documentation when required

We reserve the right to:

• Modify schedules or services
• Update policies as needed
• Adjust program structure for safety or operational reasons

Reign & Root Academy will take all reasonable precautions to ensure children’s safety.

However, by enrolling, you acknowledge that participation in childcare programs involves inherent risks, and you agree not to hold the program liable beyond reasonable care standards.

We reserve the right to terminate services if:

• Policies are not followed
• Payments are not made
• Behavior poses a risk to others

Parents/guardians may withdraw their child at any time with proper notice.

By using our website, you agree not to:

• Use the site for unlawful purposes
• Attempt to gain unauthorized access to information
• Disrupt or interfere with website functionality

We may update these Terms of Service at any time. Updates will be posted with a revised effective date.

For questions regarding these Terms, please contact:

Reign & Root Academy
drd@reignandtootacademy.com

“Reign Where You Are Planted.”

Customers can opt in to receive text messages from Reign & Root Academy through the following methods:

1. Website: Customers can visit our page at www.reignandrootacademy.com where our phone number (617-616-8276) is listed alongside a clear call-to-action inviting them to text us. The page includes the following disclosure:
   “Have questions or want to enroll? Text us at 617-616-8276! By texting Reign & Root Academy, you agree to receive conversational messages (e.g., enrollment details, scheduling, and program updates). Message & data rates may apply. Reply STOP to opt out.”
2. Direct Initiation: Customers initiate contact by texting our number first after seeing our number on our website or promotional materials.
3. Double Opt-In: After the initial message, customers receive:
   “Thanks for reaching out to Reign & Root Academy. Please reply YES to confirm you're willing to receive texts from us.”
   Messaging continues only after the customer replies YES.

We do not share or sell customer information with third parties. Our privacy policy and terms of service are available on our website at the link above.

Have questions or want to enroll? Text us at 617-616-8276!

By texting Reign & Root Academy, you agree to receive conversational SMS messages regarding enrollment, scheduling, and program updates. Message frequency varies (typically 1–3 messages per week). Message & data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

Privacy Policy: We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

Terms of Service: By contacting us, you consent to receive SMS messages from Reign & Root Academy related to your inquiry and enrollment.